How KB Wood Products collects, uses, and protects website information.

Last Updated: May 8, 2026

1. Overview

KB Wood Products is committed to protecting information collected through this website. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit https://kbwoodproducts.com, submit a form, call, email, or otherwise interact with the site.

2. Information We Collect

Information you provide directly. If you contact KB Wood Products or submit a quote request, we may collect information such as your name, phone number, email address, preferred contact method, material interest, service preference, estimated quantity, delivery address, project details, and any other information you choose to provide.

Information collected automatically. When you visit the site, certain technical and usage information may be collected automatically, such as your IP address, browser type, device information, pages viewed, referring source, and on-site interactions.

Information from third-party services. The site may receive limited information through third-party tools used for analytics, spam prevention, mapping, and email or form processing.

3. How We Use Information

KB Wood Products may use collected information to:

• Respond to quote requests, questions, and service inquiries.
• Provide pricing, availability, pickup, and delivery information.
• Coordinate requested services and follow up on submissions.
• Improve website functionality, usability, and reporting.
• Monitor site activity, prevent spam or abuse, and maintain security.
• Comply with legal obligations and maintain business records.

4. Cookies and Tracking Technologies

This website may use cookies, scripts, and similar technologies to support normal site operation, understand usage, and measure key interactions.

• Essential technologies help core site features operate, including quote form protection and basic site functionality.
• Analytics technologies help measure visits, page performance, and meaningful interactions such as form activity or contact actions.
• Functional technologies may support embedded services such as maps or other third-party content.

Current site tools may include Google Analytics, Google reCAPTCHA, and Google Maps or Google Maps links. You can manage cookies through your browser settings, although disabling some technologies may affect site functionality.

5. Sharing and Disclosure of Information

KB Wood Products may share information with service providers that help operate the website or support business operations, such as hosting providers, analytics providers, spam-protection services, map providers, and email or form-delivery services.

Information may also be disclosed if required to comply with law, protect rights or safety, investigate abuse, or support a business transfer.

KB Wood Products does not sell personal information collected through this website.

6. Data Retention

Information submitted through this website may be retained for as long as reasonably necessary to respond to inquiries, coordinate requested services, maintain internal records, troubleshoot issues, monitor form activity, and satisfy legal or operational requirements. Analytics data may be retained according to platform settings controlled by the applicable provider.

7. Data Security

KB Wood Products uses reasonable administrative, technical, and operational safeguards intended to protect information collected through the website. However, no website, transmission method, or storage system can be guaranteed to be completely secure, and users should avoid sending sensitive information through unsecured channels unless necessary.

8. Your Privacy Choices and Rights

Depending on your location, you may have rights related to access, correction, deletion, or limitation of certain personal information. To make a privacy-related request, contact KB Wood Products using the contact information below. We will review requests in light of applicable law and business recordkeeping obligations.

9. Email and Marketing Communications

If you contact KB Wood Products by form, email, or phone, we may respond regarding your inquiry, requested quote, delivery or pickup questions, or related service communication. If marketing messages are sent in the future, they will include an appropriate way to opt out where required.

10. Third-Party Services and External Links

This website may link to or embed third-party services, including Google Maps, email links, telephone links, and other external websites. Those third-party services have their own privacy practices, and KB Wood Products is not responsible for the content, security, or privacy practices of external platforms.

11. Children's Privacy

This website is not intended for children under 13, and KB Wood Products does not knowingly collect personal information from children through the site. If you believe a child has submitted personal information through the website, please contact us so it can be addressed.

12. International Users

KB Wood Products operates in the United States. If you access the website from outside the United States, you understand that information submitted through the site may be processed or stored in the United States or by service providers supporting the site.

13. Changes to This Policy

KB Wood Products may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective or last-updated date. Continued use of the website after changes are posted means you accept the revised policy.

14. Contact Information

For privacy-related questions or requests, contact KB Wood Products at contact@kbwoodproducts.com, call 616.232.2207, or write to 9419 SW Greenville Rd., Greenville MI 48838.